Privacy Policy
Effective date: [Insert publication date]
Everglades Airboat Tours Miami (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and disclose personal information when you visit evergladesairboattoursmiami.com, contact us, or arrange a tour through our online booking provider.
1. Information We Collect
Information you provide: When you use our contact form, we collect your name, email address, subject, and message. If you contact us by telephone or email, or arrange a reservation, we may also receive your telephone number, tour preferences, reservation details, and other information you choose to provide. Please do not send payment-card details or unnecessary sensitive information through the contact form or ordinary email.
Booking information: Our booking links direct you to Starboard Suite. Information collected during booking may include contact details, tour dates, guest numbers, and payment information. The booking provider and its payment processors handle information under their applicable privacy policies. We receive the reservation information made available to us to arrange and manage your tour.
Technical information: When you visit our website, our hosting systems and enabled website services may collect technical information such as your IP address, browser and device information, pages requested, referring website, and visit times.
2. How We Use Information
We use information to respond to enquiries, arrange and manage reservations, communicate about tour schedules or changes, provide customer support, maintain and protect the website, prevent misuse, and meet applicable legal and recordkeeping obligations.
[If you send promotional emails or texts, describe the actual programme, consent process, and unsubscribe method here. Otherwise remove this paragraph.]
3. Cookies and Website Services
Cookies are small files stored on your device. Our website and embedded services may use cookies or similar technologies to provide functionality and collect information about website use. Google Tag Manager is present on the website; the information collected depends on the tags configured through it. Embedded Google Maps may also receive technical information when loaded.
[List the active analytics, advertising, remarketing, call-tracking, or session-recording services, their purposes, and the actual cookie-consent controls. Remove services that are not used. Do not publish this placeholder.]
You can manage cookies through your browser settings. Blocking cookies may affect some website or booking features. Browser cookie settings do not necessarily disable every type of tracking. Please contact us if you need help understanding our website’s privacy controls.
4. How Information Is Disclosed
We may disclose information to providers supporting our website hosting, communications, bookings, payments, and other operational services, as needed for those services. We may also disclose information when required by law or legal process, to protect rights and safety, or in connection with a business transfer subject to applicable legal requirements.
[Confirm whether any information is sold or shared for targeted advertising. Insert an accurate statement and any legally required opt-out mechanism. Do not state “we never sell or share information” without checking advertising tags and provider arrangements.]
5. External Websites and Public Content
Our website links to external services, including Starboard Suite, mapping services, and social-media platforms. Their own privacy policies govern information they collect. Please review those policies before providing information.
If you publish a review or other content on a public platform, that content may be visible to other people. Avoid including personal information you do not want to make public. A private contact-form enquiry is different from a public review.
6. Information Retention
[Insert the business’s actual retention periods or criteria for contact enquiries, reservations, payment records, and website logs, including any legal retention obligations. Confirm deletion practices with hosting and booking providers.]
7. Security
No website, email system, or electronic storage method can guarantee complete security. Please avoid sending unnecessary sensitive information. If you believe information submitted to us has been exposed or misused, contact us using the details below.
8. Your Choices and Privacy Requests
You may contact us to ask about personal information we hold about you or request a correction or deletion. Depending on your location and applicable law, additional privacy rights may apply. We may need to verify your identity before responding, and some records may need to be retained for legal or other permitted purposes.
[If applicable privacy laws require specific rights, response deadlines, appeals, consent controls, or recognition of browser opt-out signals, add those provisions and implement the corresponding processes before publishing.]
9. Children’s Information
Adults should arrange reservations and submit enquiries for children. Please limit information about children to what is needed to organise the tour. If you believe a child has submitted personal information directly through this website, contact us so we can review the situation.
10. Changes to This Policy
We may update this policy to reflect changes in our services, website, or privacy practices. The updated version will be posted on this page with a revised effective date. Any additional notice or consent required by applicable law will be provided.
11. Contact Us
For privacy questions or requests, contact:
Everglades Airboat Tours Miami
Email: evergladesairboattours@gmail.com
Phone: 305-247-3274
Website: evergladesairboattoursmiami.com
Published tour departure location: 5334 FL-90, Miami, FL 33185. Contact us before sending postal correspondence to this location.